Refund Policy
1. Publishing Packages
A1. Before Submission of the Manuscript*
0‐30 calendar days after the purchase: 100% of total purchase price less $150 or 10% of the total purchase price (Administrative/Processing Fee), whichever is higher.
30‐60 calendar days after the purchase: 25% of total purchase price will be refunded.
More than 60 calendar days after the purchase: No refund will be issued.
After submission of the Manuscript* but before actual work begins: 25% of total purchase price will be refunded.
After actual work begins but before giving final approval: 10% of total purchase price will be refunded.
A3. After Author Has Given Final Approval of the Work: No refund will be issued.
*Submission of the Manuscript is defined as when Author first submitted to Proisle Publishing any text or images (sent via mail or electronically) intended for publication.
* Manuscript means any text, images, or multimedia content.
2. Marketing Services:
B1. Before the Start of Fulfillment of the Marketing Service/s:
0‐30 calendar days after the purchase: 100% of purchase price, less $150 or 10% of the total purchase price (Administrative/Processing Fee), whichever is higher.
30‐60 calendar days after the purchase: 25% of total purchase price will be refunded.
More than 60 calendar days after the purchase: No refund will be issued.
B2. After the Start of Fulfillment of the Marketing Service/s:
No refund will be issued.
Services that are Non‐refundable Under Any Circumstances:
Book Reviews
Book Fair Services (including Book Fair Magazine)
Book Videos
Audiobook
Websites
Ingram Marketing Services
Radio Interview
Orders of Additional Book Copies
Screenplay Services
* Installment Processing Fee is non‐refundable in all purchases under Payment Plan/s.
Note: The Author understands and agrees that the fee (partial or full) for the services under Section 8-C is non-refundable under any circumstance since the Publisher is working with other vendors for its fulfillment. The Author is not entitled to a refund once the agreement is signed and the service has already started.